Circular 15/23 Launch of Conflict of Interests Course

Further to Circular 41/22 sent on 23 September 2022 and Circular 10/23 sent on 9 February 2023, the Conflicts of Interest course for sub-Branch Office Bearers and Trustees (new and continuing) is now available.

The online training program will support all sub-Branch Office Bearers and Trustees in identifying and managing conflicts of interest for themselves and other sub-Branch members. This will further enable the protection of the reputation of RSL NSW and its sub-Branches and reduce the likelihood of breaches of compliance and regulatory obligations.

The course covers a range of topics, including:

  • Identifying and declaring conflicts of interest
  • The difference between actual, perceived, and potential conflicts of interest
  • Financial and non-financial conflicts of interest
  • Managing conflicts of interest and minimising their impact
  • Accountability and reporting
  • Conflicts of interest registers

The interactive training includes audio and visual content, along with relevant case studies to assist in the practical application of the training content within sub-Branches. The course concludes with a quiz and participants will receive a certificate of completion.

The course is hosted on an online training platform, managed, and custom-built exclusively for RSL NSW by Major Training Services (MTS). A separate email with login details will be sent directly to sub-Branch Office Bearers and Trustees’ personal email addresses. It is important that following the sub-Branch Annual General Meeting (AGM) elections, newly elected and continuing Office Bearers’ individual personal email addresses are up-to-date and/or added to the sub-Branch Portal. Course login details will be emailed to each Office Bearer, upon receipt of the AGM minutes by ANZAC House to

Please note that each sub-Branch Office Bearer is required to complete the training individually, therefore, the sub-Branch email address, or shared personal email addresses, cannot be used for training logins.

If your sub-Branch requires financial support to fund the IT equipment necessary to complete this training, please submit a request for financial support by completing the Support & Assistance Fund Application Form. If you require assistance to access the training platform, please contact the Member Support Team on 1300 679 775 or

For further information, please refer to Circular 41/22 and Circular 10/23 or contact the Member Support Team.