DefenceCare - Always There

17-Feb-2016

DefenceCare - Always There

In the 12 months to end December, DefenceCare responded to 4,737 calls for help from veterans and their families – many involving complex circumstances and requests for help. This is an increase of 12.9% on the 2014 total. Of these calls, 1,895 were for DVA Claims, up 40% on 2014’s enquiries. Calls for help with appeals to the VRB totalled 398 (2014, 422), while calls for community support (financial assistance, counselling and referrals) totalled 742 (2014, 948).

DefenceCare received 1,618 calls from serving members (up 13.1%), while calls from ex-serving members were 1,342 (down 20.5%) and family members, 196 (up 40%). Calls from organisations increased by 68.9% to 1,581 (2014, 936), including calls from sub-Branches and Women’s Auxiliaries. Donations from Women’s Auxiliaries increased, but donations from sub-Branches fell by 15% (-$86,172). DefenceCare’s General Manager is happy to visit sub-Branches that would like to know more about our services and donations.

DefenceCare’s client, Andy, spent just under 10 years in Australia’s Defence Force. His story of injury and recovery is compelling. To read more about Andy’s story in his own words please click here